
FAQs
Frequently Asked Questions
How long does shipping take?
Standard shipping usually takes 3–7 business days. Express shipping is available and typically delivers within 1–3 business days, depending on your location.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your order through our website or the courier’s tracking page.
Can I change or cancel my order?
Orders can be modified or canceled within 1 hour of purchase. Please contact our support team as soon as possible if you need to make changes.
What is your return policy?
We offer a 14-day return policy for unused and unopened items. If your item is defective or damaged, please contact us within 7 days of receiving it for a full refund or replacement.
My package hasn’t arrived yet—what should I do?
Check your tracking information first. If the package is delayed or marked as delivered but not received, contact our support team for assistance.
How can I contact customer support?
You can reach us via email at admin@thecrazyvibez.com
Do you offer discounts or promo codes?
Yes! Sign up for our newsletter to get exclusive discounts and be the first to know about sales and new arrivals.
Couldn't find your answers?
Reach out to our team directly via email for any of your queries. We are happy to help!